Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.
To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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All ideas

Showing 767

Price alerts from specific suppliers

There should be a setting where you only receive price changes alerts for suppliers that you have permission to approve. For instance our restaurant manager only have permission to approve beverage suppliers price changes, but he receives alerts f...
22 days ago in Procure Wizard 0 Idea Received

Consolidate individual payments from a group booking, into one single bank transfer when all have ordered.

When a group booking is made, with pre orders being paid for individually, eg a hen party each payment arrives in our bank separately. It would help our accounts team if there as an option to send the pre ordered revenue in one total payment, once...
12 days ago in Access Collins 0 Idea Received

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
7 months ago in Access Collins 1 Under Review

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
7 months ago in Access Collins 2 Accepted to Backlog

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
6 months ago in Access Collins 0 Idea Received

Accurately Cost menus

We spend a lot of time creating menus to say what products we want from what supplier so we can see what our GP is for a menu item. We say what supplier we want as the quality may be better or delivery etc irregardless of price. We spend time doin...
about 1 month ago in Procure Wizard 1 Idea Received

Ability To Report Collins Conversions Natively In Tonic Ticket Admin

Stonegate have asked for Tonic to show more visibility on Collins conversions if connected to a Collins widget and not a ticketing widget. Or to drive a better solution to be able to find these conversions easily to see if 'tickets' converted. Exa...
about 1 month ago in Access Tonic 0 Idea Received

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
3 months ago in Access Collins 1 Idea Received

Set menu

I need to create a cost menu price, procure wizard only allows to create the cost of each singular dish. What's necessary is the possibility to create a set menu, where the sale price of the menu stays the same, what changes is the menu cost accor...
13 days ago in Procure Wizard 0 Idea Received

tasks allocated to a role or person- others can't complete or view the task, but they can view the data (Read Only)

When a task is assigned to a particular person or to a particular role, this means that no one other than that person or those with that role can complete or view the task on complete tasks, but they also can't see the data in task reports. It wou...
14 days ago in Trail 0 Future Consideration