Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Grant manager access to multiple sites/departments
Access to sites is granted individually. When a site or department is updated or added, access must be manually adjusted for each manager. For larger sites and areas, this can be onerous. Assigning managers to specific sites or departments would a...
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

Showing 498

Overriding Closed Areas

We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
3 months ago in Access Collins 0 Under Review

Add a buffer option across different booking types

The customer would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 ...
4 months ago in Access Collins 0 Under Review

Drag and Drop in Keyboard Editor

It would be great to have proper drag and drop functionality in the Keyboard editor so teams can move PLUs/Keys around the Keyboard without needing to use the Reset/Copy/Paste Key functions.
3 months ago in Access EPoS 1 Under Review

Rota Sorting

I would like to be able to sort rotas by reporting structure. So General Manager, then Assistant Manager, then Supervisors and then Baristas. From here if there is more than one person in a position the one at the top should be the one with the hi...
13 days ago in Access People for Hospitality 0 Idea Received

Remove salary when monthly paid employees are on unpaid day on detailed report

Currently when a monthly paid employee is shown on the rota as a day's unpaid leave, that day isn't deducted on the detailed report therefore it isn't showing the correct weekly value for the week. It should be removed in the same way as holiday.
14 days ago in Access People for Hospitality 0 Idea Received

Filter bookings my market segment

We have created tags for different types of business , tour groups, different types of corporates and markets. We assign these when an enquiry comes in . We want to be able to run reports on how many enquiries and confirmed bookings we get for eac...
about 2 months ago in Access Collins 0 Idea Received

For Offers to be set for specific booking sources

It would be so helpful if we could only allow some offers to be source specific so for example, only people booking through a specific widget we have set up can receive that offer. At the moment, we only have the option to allow everyone access to...
4 months ago in Access Collins 0 Idea Received

Table Plan integration between EPOS and Collins

Two way integration between EPOS Table Plans and Collins Tables/areas so any updates are reflected across both platforms. Teams currently have to manage across both platforms where the EPOS Table Reservations Interface is in use for any table edits.
3 months ago in Access EPoS 0 Under Review

Received quote notification to be sent to other user groups instead of the person that raised the quote

Received quote notification to be sent to other user groups instead of the person who raised the quote. Instead, the notification goes to a unit staff/manager to have the option to select the support user groups that can action the quote and relea...
2 months ago in Access Maintain 0 Idea Received

Service Charge seperate from other Discounts

Hi, Can Service Charge NOT be recognised as an Discount in the system. If the "Service Charge Adjustment" flag is ticked, then the only thing to remove Service Charge should be the "Remove Service Charge Function, Not another Adjustment with the "...
2 months ago in Access EPoS 0 Under Review