Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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All ideas

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Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
4 months ago in Access Collins 0 Idea Received

New basket department to be shown in Alpha/numeric order

Currently the departments against a user in PW show up in the order in which they were added to a user. Over time if more departments are added then the list will go out of any order. Would it be possible to have these default to a more logical al...
about 2 months ago in Procure Wizard 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
4 months ago in Access Collins 0 Idea Received

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
5 months ago in Access Collins 0 Idea Received

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
about 2 months ago in Access Collins 0 Idea Received

Be able to integrate RSS feeds as a widget on the platform

We'd like the ability to integrate an RSS feed link into widgets for news from our central news feed, and vacancy announcements from our recruitment website feeds. We really feel this will effectively integrate our company's systems, keep messagin...
4 months ago in CPL Learning 0 Idea Received

Cashless balance and top up available online

Can you look into the possibility of providing a Cashless balance lookup and top up facility available online
28 days ago in Access EPoS 0 Idea Received

Download Certification from Maintain (Bulk and Singular)

Could we also explore exporting full certification for each site from Access, without having to save each certificate individually. This is a function we have identified as a business need.
about 2 months ago in Access Maintain 0 Idea Received

Add brand or venue logos to place cards and reservation labels.

It would improve the look of printable assets if we could include our brand or venue logo on them. These already pull onto invoices so can surely also be on place cards and reservation labels?
about 2 months ago in Access Collins 0 Idea Received

Peak, Off Peak, Pricing and Package Requirements in Availability Response

For customer who use the Collins/DMN API and their own front ends, customers get frustrated when they are handed over to Collins and are forced down a package route. It’s also hard to determine the pricing for a booking before being handed over to...
3 months ago in Access Collins 0 Idea Received