Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
8 days ago in Access Collins 0 Idea Received

Opening a website within Poslink

I want access to Collins and Procure Wizard on the till without needing separate tablets or returning to the office. We can use the IE frame in the EPOS, but staff can still use the standard minimise, maximise, and close buttons to navigate to una...
25 days ago in Access EPoS 0 Future Consideration

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
about 2 months ago in Access Collins 3 Idea Received

Rules dependent on number of guests be set by day not be blanket set for all in booking types

Rules dependent on number of guests be set by day not be blanket set for all in booking types - we have rules such as 2-6pax get 2 hour slots, 7-14 3 hour slot and 15 over 4 hour slot however it is blanket set over the week - we need to be able to...
15 days ago in Access Collins 1 Idea Received

Seeing which bookings in Collins were made via cross-sell journey

The possibility to be able to see which bookings were made via the cross-sell journey. Perhaps the booking could have a label saying it was Cross-Sell, but there should be a way to see it in the booking itself and in the filters on Enquiries secti...
29 days ago in Access Collins 0 Idea Received

KItchen Printer Reprint

In the event of a printed ticket getting lost\thrown away\burnt!. To add a function key to reprint the order on the order printer. When pressed, a pop up to indicate which which printer. Ie " Bar Dispense" would reprint drinks", "Kitchen" would re...
17 days ago in Access EPoS 0 Future Consideration

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
3 months ago in Access Collins 1 Idea Received

For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
9 months ago in Access Collins 2 Accepted to Backlog

Download Certification from Maintain (Bulk and Singular)

Could we also explore exporting full certification for each site from Access, without having to save each certificate individually. This is a function we have identified as a business need.
14 days ago in Access Maintain 0 Idea Received

Add brand or venue logos to place cards and reservation labels.

It would improve the look of printable assets if we could include our brand or venue logo on them. These already pull onto invoices so can surely also be on place cards and reservation labels?
14 days ago in Access Collins 0 Idea Received