Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

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Customisable cancellation button

We currently have the customer cancel button disabled in email correspondence because we do not want customer to be able to cancel their booking if within a certain time frame before the booking. It would be good if the Cancel booking button tick ...
3 months ago in Access Collins 0 Idea Received

Auto adjustment to be automatically untoggled till toggled on

When creating a new automatically active adjustment for 1 site, this is automatically live in all sites. it would be very helpful to have the adjustment automatically off 'untoggled' in all sites till made live 'toggled on'
4 months ago in Access EPoS 2 Already exists

Can a cost line be added into the stock request feature

Can a cost line be added into the stock request feature. This would allow users to see the value of the stock they are requesting to manage cost control.
3 months ago in Procure Wizard 0 Idea Received

Make Custom Fields visible in Run sheets/Diary Quick View

The custom fields do not appear anywhere else other than by clicking into the full booking view on Collins. This should be made easily readable by adding to both printed customised run sheets AND the quick view when on the diary or floorplan page.
4 months ago in Access Collins 0 Under Review

Reporting on Customer labels

We would like to be able to report on customer labels as well as booking labels. We mark our VIP customers in the customer profile and would like to report on these, either as VIP's that have visited or upcoming. This is invaluable information for...
2 months ago in Access Collins 0 Idea Received

Including Supplier Allergen Retractions on Main Supplier Allergen Report (Magnifying Glass).

I feel as if the retracted allergens would be better highlighted via the magnifying glass on the main Supplier Allergen Report screen (rather than through the red-number function at the top of the page), with retraction then being highlighted on t...
2 months ago in Procure Wizard 0 Idea Received

Limit arrivals by tables rather than covers

We are a small hotel with a small front of house team and it would really help us if we could limit arrivals by tables rather than covers. For example, we can easily take up to 4 tables at any one half hour slot, which could be 4 tables of 2, or 4...
2 months ago in Access Collins 0 Idea Received

Stock Count Sheets as a spreadsheet

For the Stock Epos Manager, Stock Control facility to provide an option to be able to produce the Stock Count Sheet as an spreadsheet rather than a printed file.
2 months ago in Access EPoS 0 Under Review

allow pending leavers to be 'borrowed' onto rotas

we've run into a problem where pending leavers cannot be 'borrowed' onto a rota. there are occasions where some employees will end up working at a different site during their notice period but as it stands within the system there is not a possibil...
9 months ago in Access People for Hospitality 0 Idea Received

Manual Web Order Payments

When a Web order needs Manually paying - the staff press thr "Pay Order" button on the "Show app orders" screen but it displays a list of every single Media option available, even if they shouldnt be used. This is causing issues with Finance as si...
2 months ago in Access EPoS 0 Accepted to Backlog