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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...

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Improve data in Purchase Events

Using the 'purchase' event in the 'Custom Booking Flow' on https://accessgroup.my.site.com/Support/s/article/Access-Collins-Use-Google-Analytics-4 as an example. I would expect the value and item price to accurately reflect the value of the purcha...
2 months ago in Access Collins 0 Idea Received

Ability to schedule report for Analysis in Waste and Product Monitors

We would like to be able to schedule waste analysis and product monitor analysis via the schedule tool in Procure Wizard. This would be helpful to give companies data that can only be run as a manual process.
5 months ago in Procure Wizard 0 Idea Received

Show Absence That are Excluded From Triggers on Summary

If there are any active absece triggers set up on the system, then on the summary screen add an extra column to show which ones are excluded from triggers. They could be excluded because the absence itself is flagged as excluded from triggers, but...
7 months ago in Access People for Hospitality 0 Idea Received

Create emails in the system and bulk send to selected sections, post or employees

This idea would be to allow the creation of an email through text input in the HR system and then similar to the bulk mail merge functionality, be able to select the desired recipient through the organisation selector. It would be ideal to allow f...
5 months ago in Access People for Hospitality 1 Idea Received

My team appraisals - employee search

The ability to search by name for an employee in the list of my team appraisals. Currently you have to just search by scrolling, as employees do not show in any particular order (no alphabetical) which can be tedious if you have a lot of employees...
8 months ago in CPL Learning 0 Already exists

Integrate covers number edits between EPOS and Collins

When opening a Collins reservation on the pos, the pos pulls the covers number from Collins. If the covers are later changed on either system, that change does not push to the other system - so to ensure accurate reporting the team have to remembe...
3 months ago in Access EPoS 2 Under Review

Be able to hide visibility of 'Online ID' datapoint in event setup

At the moment, we operate a closed attendance system for our events, users need to be approved to attend based on job role/division etc. And at the moment for our online events, if we type a teams or zoom call URL/link into the 'Online ID' box dur...
5 months ago in CPL Learning 0 Idea Received

customer retention report

Hi , I was asked to send my idea here so my Question is, Why don't we get a report that gives the Customer retention rate. Basically we can identify the repeat customers either by their email address or Phone number used for the booking that can h...
3 months ago in Access Collins 0 Idea Received

Review and Correction of New Starter Data

To address the issue of incorrect new starter data being entered during the onboarding stage, we propose an enhancement that allows for the generation and distribution of a PDF copy of an employee's record. This PDF can be downloaded or sent direc...
5 months ago in Access People for Hospitality 1 Rejected

My Team Appraisals - which appraisals

Currently as a manage on my team for appraisals you see a list of employees and a number of how many appraisals they have allocated and awaiting manager. What would be helpful is on the my team page it told you which appraisals without having to c...
8 months ago in CPL Learning 0 Idea Received