Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

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Close Areas - Admin message to display on the diary

When closing tables or specific areas, on the Admin message for the reason why it is closed, that message should be made visible on the greyed out tables. Example: table 5 should be blocked off every Tuesday from 7pm for a Quiz master - so Quiz Ma...
about 1 month ago in Access Collins 0 Idea Received

Gift Card number issues

A gift card can be entered in many different ways. i.e. manual, MSR. If a gift card is entered incorrectly or a customer is querying a gift card usage then we need additional checks and information. Suggest we make the following optional: enforce ...
8 days ago in Access EPoS 0 Idea Received

multiple sites on epos dashboard

Roll up the the sites on the dashboard so area managers etc get and area overview
8 days ago in Access EPoS 0 Idea Received

Table Reporting

To introduce a new filter on the bookings report to allow selection of specific tables, in order to retrieve covers data on those areas that are relevent over a time period.
15 days ago in Access Collins 0 Idea Received

Instagram Booking Integration

Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
about 1 month ago in Access Collins 0 Accepted to Backlog

Team Calendar – Configurable Holiday Visibility

Current Behaviour: The HR system currently displays employee holidays on the team calendar, but only when the manager has permission to access that specific area. However, this permission grants full visibility of all employee information, which m...
about 1 month ago in Access People for Hospitality 0 Idea Received

Ticket Widget to display at the bottom like old checkout

As customers are used to seeing the widget display at the bottom of an event page, it would be good to see it also displayed on the V2 checkout aswell. Alternatively, to have the main widget scroll down when scrolling down on the page.
about 2 months ago in Access Tonic 0 Idea Received

Supplier groups - when a new trading relationship is created the customer (full system and SM managed) should be notified and pushed to add the new supplier to their existing supplier groups

Customers create and then forgot to update supplier groups when onboarding new full system and creating self managed suppliers, this causes multiple issues. 1 - reporting is then inaccurate. 2 - roles limited by supplier groups - the users attache...
3 months ago in Procure Wizard 0 Idea Received

Auto fill customer details

It would be easier if customer details can be auto filled from the guest's name or phone number not just their email
19 days ago in Access Collins 0 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
5 months ago in Access Collins 1 Idea Received