Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

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Add icons to folders in bookshelf

Being able to upload icons to change how bookshelf folders look, for an easier way to detect certain files, and if this idea can lead to certain issues maybe the user when creating or editing the folder could pick from an array of certain images s...
12 months ago in CPL Learning 0 Accepted to Backlog

Use 12 hour clock across Collins for venues in USA

Collins uses the 12 and 24 hour time format inconsistently across Admin, Booking Widget and Checkout. However, users in the USA are not accustomed to the 24 hour clock (military time) and so it should use 12 hour (AM/PM) format uniformly in this r...
4 months ago in Access Collins 0 Accepted to Backlog

Wish that we could filter by a particular site on the Custom Role Manage tasks page.

No description provided
7 months ago in Trail 1 Accepted to Backlog

Admin Tool - Site details to appear in site list result columns

When needing to update the Area manager, Region, or Ops manager in the site details section of a site, it currently requires clicking on each site to view and see what the existing site details are. It would be extremely time-saving to see these w...
11 months ago in CPL Learning 0 Accepted to Backlog

New Discover Content Types

Introduce a new content type for Discover items that open as an overlay or modal on top of the discover page. This content would consist of bite-sized learning experiences, utilising existing course builder tempaltes such as carousel (almost a "st...
over 1 year ago in CPL Learning 0 Accepted to Backlog

Hide archived users from the assign to users list

No description provided
9 months ago in Trail 0 Accepted to Backlog

Allow customers to edit their own ticket purchase

We spend a lot of time responding to and actioning ticket swap and refund requests. It would save us hours of admin time each week if customers could update their purchase like they can with a restaurant booking.
4 months ago in Access Tonic 0 Accepted to Backlog

Adding an email option for the Custom Fields report

No description provided
7 months ago in Access Collins 0 Accepted to Backlog

NRA names on tills via Guestline

When room charges are posted from the till, the "client name" (from Guestline) shows for NRA / Master Rooms rather than an "Event Name" (from Guestline). So till is showing "John Bryne" rather than showing "Access Workspace". We have noticed that ...
4 months ago in Access EPoS 1 Accepted to Backlog

Manage Automated Allocation via Editors

The editors in platform only manage one off allocations. The allocation changes in platform should clarify if rule changes or one of allocation is required
over 1 year ago in CPL Learning 0 Accepted to Backlog