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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet

All ideas

Showing 753

Team Calendar – Configurable Holiday Visibility

Current Behaviour: The HR system currently displays employee holidays on the team calendar, but only when the manager has permission to access that specific area. However, this permission grants full visibility of all employee information, which m...
21 days ago in Access People for Hospitality 0 Idea Received

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
3 months ago in Access Collins 0 Idea Received

Change budget code after paid status

Once an order has a paid status you cannot change the budget allocation. This is frustrating as sometime the allocation of budget needs to be changed once the finance team as reviewed the order. By not being able to change it, it means the budget ...
17 days ago in Access Maintain 0 Idea Received

Auto fill customer details

It would be easier if customer details can be auto filled from the guest's name or phone number not just their email
7 days ago in Access Collins 0 Idea Received

Tax jurisdiction

I am based in Ireland, but can only choose tax jurisdictions which relate to a business based in the UK. as a system administrator for a company with several sites we need to be able to set up vendors and be able to determine appropriate vat codes...
7 days ago in Procure Wizard 0 Idea Received

Ticket Widget to display at the bottom like old checkout

As customers are used to seeing the widget display at the bottom of an event page, it would be good to see it also displayed on the V2 checkout aswell. Alternatively, to have the main widget scroll down when scrolling down on the page.
about 1 month ago in Access Tonic 0 Idea Received

Instagram Booking Integration

Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
20 days ago in Access Collins 0 Accepted to Backlog

Add supplier's name to the price file

When downloading a supplier's price file their name is not in the file name or in the excel CSV. If you download multiple price files from different suppliers then it can be difficult to tell which one relates which. Please can the supplier's name...
14 days ago in Procure Wizard 0 Under Review

Yellow Box payment wording

Can we update the wording in yellow. It is causing confusion with card auths as guests receive a message from us saying that we wont take money but then your message contradict this. Your template says 'payment' every time we request a card author...
27 days ago in Access Collins 0 Idea Received

For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
11 months ago in Access Collins 2 Accepted to Backlog