Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
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All ideas

Showing 758

yearly report

Hi We would like a report that can show: sales by hour per day for a time period, slip by sales group. the report should show every day day separated the sales by hour splitting the sales groups
9 days ago in Access EPoS 0 Idea Received

Yellow Box payment wording

Can we update the wording in yellow. It is causing confusion with card auths as guests receive a message from us saying that we wont take money but then your message contradict this. Your template says 'payment' every time we request a card author...
about 1 month ago in Access Collins 0 Idea Received

Instagram Booking Integration

Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
26 days ago in Access Collins 0 Accepted to Backlog

Expose Position of Menus, Courses and Dishes via Menu API

We want to to get the sequence of dishes, course and menus via the current Menu API for our 3rd party.
about 2 months ago in Procure Wizard 3 Accepted to Backlog

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
5 months ago in Access Collins 1 Idea Received

Opening a website within Poslink

I want access to Collins and Procure Wizard on the till without needing separate tablets or returning to the office. We can use the IE frame in the EPOS, but staff can still use the standard minimise, maximise, and close buttons to navigate to una...
3 months ago in Access EPoS 0 Future Consideration

Add supplier's name to the price file

When downloading a supplier's price file their name is not in the file name or in the excel CSV. If you download multiple price files from different suppliers then it can be difficult to tell which one relates which. Please can the supplier's name...
20 days ago in Procure Wizard 0 Under Review

Accurately Cost menus

We spend a lot of time creating menus to say what products we want from what supplier so we can see what our GP is for a menu item. We say what supplier we want as the quality may be better or delivery etc irregardless of price. We spend time doin...
30 days ago in Procure Wizard 1 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
4 months ago in Access Collins 3 Idea Received

Add the ability to edit/delete an event

When adding an event to the calendar within My Team, you can select a section the event should be added to. This adds the event to the calendar of every employee within the section. Unfortunately, the event cannot be edited or deleted once saved, ...
21 days ago in Access People for Hospitality 0 Idea Received