Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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All ideas

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Asset Bulk Amendments to be made by downloading excel and reloading, ProNett used to have this feature

If you download a full asset list, you could for instand amend all the warranty contractor name and then reload the bulk amendments.
about 2 months ago in Access Maintain 0 Idea Received

Vouchercart integration with Access Epos

Voucher Cart so customers can buy and redeem through the ePOS. Currently investigating who else they work with.
about 1 month ago in Access EPoS 0 Under Review

Populate automatically the tronc value on the rota with data from Access EPOS business sheet

The government has introduced a new legislative change under the Employment (Allocation of Tips) Act 2023. It concerns the fair and transparent distribution of tips and will have legal effect under the Act, meaning it can be introduced as evidence...
4 months ago in Access People for Hospitality 2 Idea Received

Add Colours

Would it be possible to find a way to highlight some items in our MHL basket that we have designated as the best valued item in our price file? Whether it be in a different colour or a little MHL logo beside the description. It would help us direc...
11 days ago in Procure Wizard 0 Idea Received

Allow for a 'unsatisfactory' option on PMVs

We would like the ability for contractors to upload 'unsatisfactory' certificates for PMV's, this would ensure that contractors can be paid for their initial visits. This would allow for reports to be run of all PMV types and provide accurate repo...
4 months ago in Access Maintain 2 Accepted to Backlog

Give managers a quick summary of Breakfast, Lunch and Dinner covers from diary view

Give sites the tools to tweak Heads In feature. We need times defined by site and the option to not 'double count' guests that have a duration spanning two services.
about 1 month ago in Access Collins 0 Idea Received

Choices, once selected, are summarised in chronological order and not in order by category

The ordering system would be better if choices, once selected, were summarised in chronological order (i.e. starters, then mains, then desserts). As it is they are listed in the order in which they are entered, and it is harder to double check if ...
about 1 month ago in Access Collins 0 Idea Received

Switch off customer pre order notes

We would like to be able to switch off pre-order notes as guests can fill this box with a lot of information that our kitchen staff do not have time to read. The allergen tick boxes work well and so this box is not necessary
23 days ago in Access Collins 0 Idea Received

Ability to open Ad-Hoc task, then have it open over a certain amount of days

Ad hoc tasks to last for the amount of days you wish. Or to be able to skip to next day. Will help with tracking food safety that take more than one day, start to finish under the same batch number.
13 days ago in Trail 0 Idea Received

Shut Same Day Bookings - Autoconfirm Only

The 'shut same day bookings' option is really helpful, but we need to be able to have this rule just for autoconfirm bookings. Our bookings team are in constant communication with the GMs, and the GMs print the run sheet at a specific time each da...
3 months ago in Access Collins 0 Idea Received