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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
RELEASED Import an exported PLU list (as you currently can within Procure Wizard MDR)
Ability to export the PLU List from Epos Manager, amend within excel and import with amended pricing (this functionality works great within Procure Wizard so should be available within Epos Manager).

All ideas

Showing 761

Have the ability to turn off system-driven course resets within our admin tool

We'd like the the ability to turn off system-driven course resets within our admin tool when we upload SCORM or xAPI courses built in external course-creating tools where the course packages drive the resets as system resets conflict with that.
2 months ago in CPL Learning 0 Idea Received

Make Custom Fields visible in Run sheets/Diary Quick View

The custom fields do not appear anywhere else other than by clicking into the full booking view on Collins. This should be made easily readable by adding to both printed customised run sheets AND the quick view when on the diary or floorplan page.
8 months ago in Access Collins 0 Accepted to Backlog

For Offers to be set for specific booking sources

It would be so helpful if we could only allow some offers to be source specific so for example, only people booking through a specific widget we have set up can receive that offer. At the moment, we only have the option to allow everyone access to...
9 months ago in Access Collins 0 Under Review

Flagging or declining rude past customers

We are very lucky and have lovely customers on the whole, but there have been a few over the years who have been extremely rude to staff. Ideally, it would be good to 1) be able to see our customer label before booking them in and 2) block them fr...
20 days ago in Access Collins 0 Idea Received

Simpler, clearer booking rules for staff

I would like to raise something that should be an easy fix and I'd be very grateful if you could please do this, as it is causing a great deal of frustration for us. We need the process of booking our customers on to Collins to be as simple as pos...
20 days ago in Access Collins 0 Idea Received

Populate automatically the tronc value on the rota with data from Access EPOS

The government has introduced a new legislative change under the Employment (Allocation of Tips) Act 2023. It concerns the fair and transparent distribution of tips and will have legal effect under the Act, meaning it can be introduced as evidence...
9 months ago in Access People for Hospitality 3 Idea Received

Add a "2 week view" on the rota editor

In addition to the daily, weekly and monthly view on the rota editor - could you please add a "2 week" view. This is ideal when making rotas, as you can see the week you are working on, as well as the preceding week. It is essential to ensure good...
5 months ago in Rotaready 0 Idea Received

Seeing which bookings in Collins were made via cross-sell journey

The possibility to be able to see which bookings were made via the cross-sell journey. Perhaps the booking could have a label saying it was Cross-Sell, but there should be a way to see it in the booking itself and in the filters on Enquiries secti...
3 months ago in Access Collins 0 Idea Received

Drag and Drop in Keyboard Editor

It would be great to have proper drag and drop functionality in the Keyboard editor so teams can move PLUs/Keys around the Keyboard without needing to use the Reset/Copy/Paste Key functions.
8 months ago in Access EPoS 1 Future Consideration

Credit reason report

A report to differentiate credit requests between quantity or price
21 days ago in Procure Wizard 0 Idea Received