Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Delete employee profiles
Currently, it is not possible to delete an employee profile. This causes issues when employees are mistakenly duplicated or new hires do not start their roles. The current workaround is to anonymise these profiles, which can lead to complications.
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RELEASED Rotaready - Manager dashboard
A summary page that provides key statistics and information at the manager or head office level would be extremely beneficial. Currently, accessing this information requires generating and reviewing detailed reports. However, having the ability to...
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All ideas

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Disable refunds when a payment has been redeemed

Our deposits from Collins integrate to our Zonal tills. The deposits push to the till & also are removed from the till when a full refund is processed. This is amazing! We are finding that when a deposit is redeemed against a bill, our teams a...
6 days ago in Access Collins 0 Already exists

Minimum Spend API Response Field

Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
5 days ago in Access Collins 0 Under Review

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
11 days ago in Access Collins 1 Idea Received

Supplier Product Delist Notification

Send a notification to selected users when a supplier de-lists a product. just like you would for a price change etc.
13 days ago in Procure Wizard 0 Idea Received

Add a "2 week view" on the rota editor

In addition to the daily, weekly and monthly view on the rota editor - could you please add a "2 week" view. This is ideal when making rotas, as you can see the week you are working on, as well as the preceding week. It is essential to ensure good...
19 days ago in Rotaready 0 Idea Received

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
20 days ago in Access Collins 0 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
18 days ago in Access Collins 0 Idea Received

Allow system to create 'dummy' restaurant so we can trial functions

So that we can understand how the setup impacts our restaurants, it would be really useful to be able to create a 'test' site
5 days ago in Access Maintain 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
11 days ago in Access Collins 0 Idea Received

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
14 days ago in Access Collins 0 Under Review