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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...

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Ability to open Ad-Hoc task, then have it open over a certain amount of days

Ad hoc tasks to last for the amount of days you wish. Or to be able to skip to next day. Will help with tracking food safety that take more than one day, start to finish under the same batch number.
about 1 month ago in Trail 0 Idea Received

Rota Sorting

I would like to be able to sort rotas by reporting structure. So General Manager, then Assistant Manager, then Supervisors and then Baristas. From here if there is more than one person in a position the one at the top should be the one with the hi...
about 1 month ago in Access People for Hospitality 0 Idea Received

Remove salary when monthly paid employees are on unpaid day on detailed report

Currently when a monthly paid employee is shown on the rota as a day's unpaid leave, that day isn't deducted on the detailed report therefore it isn't showing the correct weekly value for the week. It should be removed in the same way as holiday.
about 1 month ago in Access People for Hospitality 0 Idea Received

allow pending leavers to be 'borrowed' onto rotas

we've run into a problem where pending leavers cannot be 'borrowed' onto a rota. there are occasions where some employees will end up working at a different site during their notice period but as it stands within the system there is not a possibil...
9 months ago in Access People for Hospitality 0 Idea Received

Auto adjustment to be automatically untoggled till toggled on

When creating a new automatically active adjustment for 1 site, this is automatically live in all sites. it would be very helpful to have the adjustment automatically off 'untoggled' in all sites till made live 'toggled on'
5 months ago in Access EPoS 2 Already exists

The ability to turn off /edit, same day cut off for a date in the future

Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
3 months ago in Access Collins 0 Idea Received

Automated Texts from Site Name

Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
3 months ago in Access Collins 0 Rejected

Have the option to alter PMV release dates

It would be helpful to have the option to alter the timescales when PMVs are released, e.g. 6 monthly visits are only giving 2 weeks notice, and the option to be alter to alter this to say 4 weeks, should we wish to give more notice would be benef...
2 months ago in Access Maintain 2 Idea Received

Customisable cancellation button

We currently have the customer cancel button disabled in email correspondence because we do not want customer to be able to cancel their booking if within a certain time frame before the booking. It would be good if the Cancel booking button tick ...
4 months ago in Access Collins 0 Idea Received

Clear notifications

Be able to delete notifications as sometimes quite a few can gather up and a lot of them are unnecessary.
8 months ago in CPL Learning 0 Accepted to Backlog