Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
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All ideas

Showing 767

Team Calendar – Configurable Holiday Visibility

Current Behaviour: The HR system currently displays employee holidays on the team calendar, but only when the manager has permission to access that specific area. However, this permission grants full visibility of all employee information, which m...
about 1 month ago in Access People for Hospitality 0 Idea Received

Supplier groups - when a new trading relationship is created the customer (full system and SM managed) should be notified and pushed to add the new supplier to their existing supplier groups

Customers create and then forgot to update supplier groups when onboarding new full system and creating self managed suppliers, this causes multiple issues. 1 - reporting is then inaccurate. 2 - roles limited by supplier groups - the users attache...
3 months ago in Procure Wizard 0 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
5 months ago in Access Collins 1 Idea Received

Auto fill customer details

It would be easier if customer details can be auto filled from the guest's name or phone number not just their email
20 days ago in Access Collins 0 Idea Received

Expose Position of Menus, Courses and Dishes via Menu API

We want to to get the sequence of dishes, course and menus via the current Menu API for our 3rd party.
about 2 months ago in Procure Wizard 3 Accepted to Backlog

Change budget code after paid status

Once an order has a paid status you cannot change the budget allocation. This is frustrating as sometime the allocation of budget needs to be changed once the finance team as reviewed the order. By not being able to change it, it means the budget ...
about 1 month ago in Access Maintain 0 Idea Received

Yellow Box payment wording

Can we update the wording in yellow. It is causing confusion with card auths as guests receive a message from us saying that we wont take money but then your message contradict this. Your template says 'payment' every time we request a card author...
about 1 month ago in Access Collins 0 Idea Received

Opening a website within Poslink

I want access to Collins and Procure Wizard on the till without needing separate tablets or returning to the office. We can use the IE frame in the EPOS, but staff can still use the standard minimise, maximise, and close buttons to navigate to una...
3 months ago in Access EPoS 0 Future Consideration

Allow payment links to be sent via text message without an email address

Currently to generate a payment link, Collins requires an e-mail address, even if the link is then sent by text message. If the customer is on the go it will speed up the process if only the mobile number was required, also avoiding trying to spel...
about 1 month ago in Access Collins 0 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
4 months ago in Access Collins 4 Already exists