Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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All ideas

Showing 753

Display Point of Sale (POS) Name on Kitchen Video (KV) Screen

Overview: When an order is placed for barista-made drinks, it is essential that the name of the Point of Sale (POS) appears on the Kitchen Video (KV) screen. This feature is critical for improving operational efficiency, especially in high-volume ...
8 days ago in Access EPoS 0 Under Review

Add the ability to edit/delete an event

When adding an event to the calendar within My Team, you can select a section the event should be added to. This adds the event to the calendar of every employee within the section. Unfortunately, the event cannot be edited or deleted once saved, ...
15 days ago in Access People for Hospitality 0 Idea Received

Detailed Rota Report Multiple Sections

The current Detailed Rota report in the Access People system only allows for reporting on one section at a time and lacks essential details such as employee hierarchy. Proposed Enhancements: Multi-Section Reporting: Enable users to generate report...
15 days ago in Access People for Hospitality 0 Accepted to Backlog

Supplier groups - when a new trading relationship is created the customer (full system and SM managed) should be notified and pushed to add the new supplier to their existing supplier groups

Customers create and then forgot to update supplier groups when onboarding new full system and creating self managed suppliers, this causes multiple issues. 1 - reporting is then inaccurate. 2 - roles limited by supplier groups - the users attache...
2 months ago in Procure Wizard 0 Idea Received

Expose Position of Menus, Courses and Dishes via Menu API

We want to to get the sequence of dishes, course and menus via the current Menu API for our 3rd party.
about 2 months ago in Procure Wizard 3 Accepted to Backlog

Drop down menu for the internal reference section on ad hoc POs

Pre-determined drop down list for internal references when raising ad hoc POs. This should be based on mini-market, so different mini-markets have different options. These options should be editable by administrators, possibly from the mini market...
16 days ago in Procure Wizard 0 Idea Received

Accurately Cost menus

We spend a lot of time creating menus to say what products we want from what supplier so we can see what our GP is for a menu item. We say what supplier we want as the quality may be better or delivery etc irregardless of price. We spend time doin...
24 days ago in Procure Wizard 1 Idea Received

add custom KPIs

KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
9 days ago in Access Maintain 0 Idea Received

Require Customers to confirm email address twice

A lot of customers have typos in their emails. Can we make it mandatory that they input it twice in the booking enquiry so emails 'match'.
17 days ago in Access Collins 0 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
5 months ago in Access Collins 1 Idea Received