Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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All ideas

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API / Integrations on the Finance / Accounting Side - Contractor and Client

API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
about 4 hours ago in Access Maintain 2 Idea Received

API / Integrations with Contractor Management Systems / Workflow Systems

API / Integrations with Contractor Management Systems / Workflow Systems - Contractors should be given the option to interface their 'Engineer System' with Maintain, contractors have often invested thousands and thousands of £ into their systems t...
about 4 hours ago in Access Maintain 1 Idea Received

Contractors should be able to toggle further Email alerts as required

Contractors should be able to toggle to receive all 'Notes' as Emails if they wish. There are currently many actions on the system that do not create Email Alerts (other than the automated daily unread messages one), including but not limited to: ...
1 day ago in Access Maintain 4 Idea Received

Improved Users tab

At group level, we should be able to have full visibility of all users registered as well as their permissions, and download the data if needed. We currently only have the ability to add new users, and it would be great to be able to remove them t...
1 day ago in Access Tonic 0 Idea Received

Contractors should receive better indications for active warranty 'assets' on the system and PO's

Contractors should receive better indications that an issue has been logged against an 'asset' that still has active warranty - from a contractor perspective the system / PO's do not give any indication whether the 'asset' still has an active warr...
about 10 hours ago in Access Maintain 3 Idea Received

Contractors to be able to reduce any order

Contractors should be able to reduce any order, rather than having to refer some of the orders to the 'clients' to reduce and in the instance of Quoted Works - the 'client' is then unable to remove the query until the Contractor presses 'Submit Ju...
1 day ago in Access Maintain 4 Accepted to Backlog

Accessibility - Colour Modes / Color Blind / Dark Mode

Accessibility - Colour Modes / Color Blind / Dark Mode Particularly factor for tablets and terminals that may be on-site with limited usability / settings adjustment on the actual tablet / terminal itself
about 3 hours ago in Access Maintain 2 Idea Received

Enable min/max labels to be optional.

It would be useful to have a toggle that allows for min/max labels to be optional in certain circumstances.
about 4 hours ago in Access Tonic 0 Idea Received

KV Order Times Report Consolidated View

When entering in a date range for the KV Order Times Report, it brings up each day separately. However, it would be useful to also have a consolidated view. This could be used so you can compare days against the weekly average.
1 day ago in Access EPoS 0 Idea Received

Track message response times

Track message response times on Collins, via Collins Mail. This can be a report to look at average response time to new enquiries and messages, as well as per venue and per user.
4 days ago in Access Collins 0 Idea Received