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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Grant manager access to multiple sites/departments
Access to sites is granted individually. When a site or department is updated or added, access must be manually adjusted for each manager. For larger sites and areas, this can be onerous. Assigning managers to specific sites or departments would a...
RELEASED Rotaready - Delete employee profiles
Currently, it is not possible to delete an employee profile. This causes issues when employees are mistakenly duplicated or new hires do not start their roles. The current workaround is to anonymise these profiles, which can lead to complications.

All ideas

Showing 499

Ability to assign tasks to Areas

No description provided
about 1 year ago in Trail 0 Accepted to Backlog

Admin to be able to see all tasks including those created by other users in other permission levels and to be able to filter tasks as Admin by those permission roles

Currently have to have a second login with that particular permission role assigned to it to be able to see, edit, delete tasks that were created in that permission role. It's also not clear with what permission role a particular task sits so it m...
3 months ago in Trail 0 Idea Received

Detail to be added to a 'return'

When a return is flagged we get to select from preset reasons. We would benefit if the manager can also add detail to this transaction like it happens with comps and paid outs.
3 months ago in Access EPoS 2 Under Review

KP Message Keyboard

Customer has requested the option to be able to adjust the size of the KP Message keyboard in some way. Even the option to remove the 'Navigation' small piece on the right hand side if the system is auto scaling
6 months ago in Access EPoS 2 Rejected

disabled plu report

We use the disabled report every day to check what meal products are disabled form night before. But we also use on guest draught beer which rotates regularly. It would be really useful to have report providing choice of main groups
3 months ago in Access EPoS 1 Under Review

Hide contractor telephone numbers from certain users

Would like to be able to hide contractor out of hours and callout telephone numbers from certain users on Access Maintain to prevent some users from calling contractors and contravening policy.
3 months ago in Access Maintain 1 Idea Received

Customise Pre Order Sheet

Be able to customise the pre order sheet, i.e use the "get food sheet" from the pre order tab, but add booking details. Add more filters.
3 months ago in Access Collins 0 Idea Received

Kitchen printer text

We use a printer for teh kitchen pass kv . It is used by chef on pass to print order for staff when taking last dish out to table. We seem to find it works for waiting staff to check the selection of the meals going out to table. The ticket is lef...
3 months ago in Access EPoS 1 Rejected

Time Zone Net Sales

Hi there, Currently the time zone sales is only by Gross and I would like to have net sales as well. Could you kindly add this in the future? Kind Regards, Indy
3 months ago in Access EPoS 0 Under Review

Show products purchased with a ticket in Collins

I currently have to view any products purchased alongside a ticket in the Tonic admin rather than with the booking in Collins. It would be useful for any products purchased with a ticket via Tonic to be sent through the Collins integration so that...
3 months ago in Access Tonic 0 Under Review