Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

Showing 623

Reactive job exports

Occasionally we need to send full reactive visit notes to external contacts such as insurers. The current 'print screen' option only prints the text on the screen and much of the notes are missed. When there are multiple visits you have to scroll ...
19 days ago in Access Maintain 0 Idea Received

Update UI

The User interface is very poor and in desperate need of a refresh. Reading visit notes entered by engineers, which can be quite long and detailed, is extremely awkward. The text box is about four words wide by four rows high, regardless of the sc...
19 days ago in Access Maintain 0 Under Review

When a site adds to a checklist, the ability to place it anywhere within the list as oppose to just the bottom

Task lists are purposely ordered from what you should do first to what you should do last. When a site manager has the option to add a checklist item to the bottom of a centrally issued task it would be great if they could place that new item anyw...
20 days ago in Trail / Making Trail intuitive 0 Idea Received

Populate automatically the tronc value on the rota with data from Access EPOS

The government has introduced a new legislative change under the Employment (Allocation of Tips) Act 2023. It concerns the fair and transparent distribution of tips and will have legal effect under the Act, meaning it can be introduced as evidence...
7 months ago in Access People for Hospitality 2 Idea Received

Drag and Drop in Keyboard Editor

It would be great to have proper drag and drop functionality in the Keyboard editor so teams can move PLUs/Keys around the Keyboard without needing to use the Reset/Copy/Paste Key functions.
6 months ago in Access EPoS 1 Future Consideration

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
3 months ago in Access Collins 0 Idea Received

lieu balances report needed

Please can a report be created so lieu balances are reported. I currently have to manually add up salaried staff lieu balances as this report is not available even though it is listed
20 days ago in Access People for Hospitality 0 Idea Received

Display all available sickness absence clauses for report creation

In our Module Settings > HR, under Absence Sickness Cause, we have entries that cover all eventualities, including work related and non work related sickness absences. However, the Standard report named Employee Sickness Report does not return ...
20 days ago in Access People for Hospitality 0 Idea Received

Filters in Manager Users

It would be useful to have a filter by User Permission as well as by name/email/site It was also be able to have a secondary filter so that we could filter by site and then by user permission for example.
20 days ago in Access Collins 0 Idea Received

Company/Agency and contact record Management and reporting

Would benefit by the improvement of how contact records and company records are created and connected, so we can more easily report on the value of a company/agency/partner to our business. The Company field shouldn't be a free type field. We thin...
20 days ago in Access Collins 0 Idea Received