Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Allow employees to select specific hours when booking absence on the app
Currently employees can only select Full Day, AM or PM when booking absences on the app. It would be beneficial if they could select specific hours as well, as not all absences requested require the full morning or full afternoon off.
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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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All ideas

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Allow contractor KPI information to be seen per 4 weekly period not just by month

There is no way to filter how contractors did on their KPIs per 4 weekly period, only by Month but the system is set up to allow 4 weekly period to run. Currently there is no accurate way to see how they are performing by period.
3 months ago in Access Maintain 0 Idea Received

Tonic & Brand Website Integration

Would it be possible to create widgets that are customisable and allow guests to actually book an event from there, even if the event has no tickets. Currently, if you click on an event e.g. 'Pub Quiz', which is free, you can't then see any detail...
3 months ago in Access Tonic 0 Idea Received

Automated email for weekly waste

Each week an email to be sent showing the Epos and the PW wastage entries for the previous week.
9 months ago in Procure Wizard 0 Idea Received

Invoice in multiple languages

I would like to request that the invoice feature in supports generating invoices in the local language of our company. This is mandatory for us, as required by regulations (e.g., Austrian law). Unfortunately, if I'm unable to make this change, we ...
6 months ago in Access Collins 0 Idea Received

Stock Management and Cancelled Receipt Printing for Deliveroo Substitution Orders

Overview: Deliveroo has introduced a feature allowing bakeries to notify customers about substitutions for specific items in their orders. Customers can then choose to either accept the substitution or cancel the order. If the substitution is acce...
3 months ago in Access EPoS 0 Idea Received

Feedback Campaign in Mobile App

To boost engagement and response rates for feedback campaigns, we propose integrating the feedback campaign functionality into our mobile app. This enhancement will allow team members to conveniently provide feedback directly through the app, cate...
about 1 year ago in Access People for Hospitality 0 Idea Received

Warranty only contractors

To be able to have an option to use a contractor only for warranty works and for them to be available for non warranty works. We would not for example use the catering warranty contractor for the out of warranty works.
6 months ago in Access Maintain 0 Idea Received

Create emails in the system and bulk send to selected sections, post or employees

This idea would be to allow the creation of an email through text input in the HR system and then similar to the bulk mail merge functionality, be able to select the desired recipient through the organisation selector. It would be ideal to allow f...
9 months ago in Access People for Hospitality 1 Idea Received

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...
6 months ago in Access Collins 0 Idea Received

Be able to hide visibility of 'Online ID' datapoint in event setup

At the moment, we operate a closed attendance system for our events, users need to be approved to attend based on job role/division etc. And at the moment for our online events, if we type a teams or zoom call URL/link into the 'Online ID' box dur...
10 months ago in CPL Learning 0 Idea Received