Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

Showing 57

Ability to add a photo to a task description

It would be great to be able to add a photo to a task description without needing to create a url first - so it's embedded in the task description rather than having to click it to view the photo. This would help staff to view instructions and gui...
about 1 year ago in Trail / Communication with the team 0 Accepted to Backlog

Increase file size limit for file uploads

Increase the limit of 5mb for files being uploaded into Access Maintain. The 5mb limit is very low and can sometimes require files to be compressed. Some files cannot be compressed to below 5mb so increasing the file size limit would be helpful.
over 3 years ago in Access Maintain 0 Accepted to Backlog

Allow customers to edit their own ticket purchase

We spend a lot of time responding to and actioning ticket swap and refund requests. It would save us hours of admin time each week if customers could update their purchase like they can with a restaurant booking.
6 months ago in Access Tonic 0 Accepted to Backlog

NRA names on tills via Guestline

When room charges are posted from the till, the "client name" (from Guestline) shows for NRA / Master Rooms rather than an "Event Name" (from Guestline). So till is showing "John Bryne" rather than showing "Access Workspace". We have noticed that ...
6 months ago in Access EPoS 1 Accepted to Backlog

Date Assignment for EPOS Sales Data

Currently, the EPOS data import relies on the Rota Start Time setting to allocate sales data to specific dates. For instance, if the Rota Start time is configured to commence at 5 am, any sales data recorded between 00:01 and 04:59 am that morning...
about 1 year ago in Access People for Hospitality 0 Accepted to Backlog

Raised corrective actions should be linked to the task they were raised on or linked in Task Reports

No description provided
about 1 year ago in Trail / Reducing time spent understanding reporting 0 Accepted to Backlog

Acrelec Kiosk Interface XML - PLU Disabled/Enabled - Condiment / Modifier

We recently discovered that the Acrelec Kiosk Interface doesn't update the XML correctly when a Condiment PLU is flagged as Disabled. The XML is only updated to remove a PLU when a Main PLU has been disabled. We need the ability to control the Con...
7 months ago in Access EPoS 1 Accepted to Backlog

Ability to select multiple entities on the absence calendar

Currently, you can select either ‘org-wide’ or a single site/department at a time. It would be highly beneficial to allow users to view a custom selection of sites. For example, an area manager could filter and view absences booked specifically fo...
8 months ago in Rotaready 0 Accepted to Backlog

Country of Origin

Additional field to include Country of origin against the product
8 months ago in Procure Wizard 1 Accepted to Backlog

Add pronoun field to user profile

Allowing employee pronouns to be recorded on user profiles, as well as allowing users to update this via the mobile app, along with their preferred name.
9 months ago in Rotaready 0 Accepted to Backlog