Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

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Extend the Part Number character limit

Extending the part number limit would mean contractors are not limited to the current 40 characters and can use part numbers wish exceed this length where required. Where contractors use longer part numbers, this can impact the importing of templa...
over 3 years ago in Access Maintain 0 Idea Received

New setting to control which user groups can cancel orders

This would allow for users to set specific user groups to be able to cancel orders and still limit this in a manner by not having all users in the system have the ability. This would allow for them to configure user groups to have more responsibil...
over 3 years ago in Access Maintain 0 Idea Received

Is it possible to find out the invoice company on Maintain whilst a contractor is on site?

There is a support contacts list within a contractor's account under the 'Your Account' button and also a help icon on each order that gives the site's details. Can we include the company on this popup?This would prevent orders being created incor...
over 3 years ago in Access Maintain 0 Idea Received

Projects' tab in the trade analysis report.

Currently within the trade analysis report in the admin area, there is a tab for callouts, quotes and planned maintenance but not one for projects so it is currently difficult to see whether there is a contractor enabled for all of the order types...
over 3 years ago in Access Maintain 0 Idea Received

Room Allocation added to all assets export file.

When downloading an all assets file, the room allocation isn't included this needs to be added. Admin - Assets management - All Assets.
over 3 years ago in Access Maintain 0 Idea Received

The ability to select a room when raising a quote request

When logging a quote request, it doesn't give the option to select on the room entered in the system to provide the contractors with full location information that mirrors the functionality when raising a callout.Is difficult to review quotations ...
over 3 years ago in Access Maintain 0 Idea Received

Add a 'Callout Raised By' column to the overdue orders report.

When a helpdesk/adminsitrator is chasing jobs on behalf of the site, it is useful to understand who raised a callout in case they need further information or to provide any updates.
over 3 years ago in Access Maintain 0 Idea Received

Include unit status or allow for a setting to determine whether closed units appear in the Attendance Instructions Templates

The Attendance Instruction templates accessed from Admin > Add/Edit Units > Unit Instructions Import include both active and deactivated units. The ability to show a status of the unit in the template or allow for a setting to control whethe...
over 3 years ago in Access Maintain 0 Idea Received

Multi Site Uploads for Different Value Orders

Currently to raise multiple orders of different values we need to do these individually, with having more sites going onto Access Maintain this is not ideal and is a very manual time-consuming process. Can we please have an upload template which w...
over 3 years ago in Access Maintain 0 Idea Received

Allow to download to Excel from Multi Site area

Give the ability to allow users to download the data from the Multi Site Ordering page to Excel.This would save us time and make the software more functional.
almost 4 years ago in Access Maintain 0 Idea Received