Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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All ideas

Showing 498

Checkout Process

It would be much less confusing for guests if the 'Add discount/voucher code' button was on the 'Pay' section of the checkout page, rather than a completely separate section that is not always visible.
25 days ago in Access Tonic 0 Idea Received

@ done button

when @'ing other users in the internal notes (and then pops onto our home page), could there be a potential function of undoing the 'done' button once clicking by an accident
5 months ago in Access Collins 0 Idea Received

Allergen Information for the party

When placing the booking/enquiry. A drop down that the customer can select if someone in the party has an allergy/intollerance and which one it is. That information then needs to drop onto the run sheet.
27 days ago in Access Collins 0 Idea Received

Ability to see further into the future on the calendar view.

No description provided
6 months ago in Trail 0 Under Review

Order management - Unlocking Invoices (supplier portal)

Suppliers are unable to unlock invoices that they have processed incorrectly - forcing them to contact support to unlock. When we unlock the invoice tab the only aspect of the order we check is if it has been exported into the customers account pa...
6 months ago in Procure Wizard 0 Idea Received

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...
about 2 months ago in Access Collins 0 Idea Received

Make a field setting to set 'Last Day of Sickness' manadatory when adding a sickness.

Could you please make the field 'Last Day of Sickness on the Sickness screen mandatory? As this field is not mandatory, managers leave it blank, meaning this absence won't be imported into payroll and won't reflect on the timesheet. Payroll curren...
9 months ago in Access People for Hospitality 0 Idea Received

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
3 months ago in Access Collins 0 Idea Received

The ability to turn off /edit, same day cut off for a date in the future

Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
3 months ago in Access Collins 0 Idea Received

Automated Texts from Site Name

Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
3 months ago in Access Collins 0 Rejected