Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

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For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
7 months ago in Access Collins 2 Accepted to Backlog

Allow reporting on auditing amount

The system would be able to report on how many audits we complete per week including approvals, queries and certificate checking. This would enable our admin team to quantify the admin tasks associated with our estate
7 days ago in Access Maintain 0 Idea Received

support in checkout "hold reservation"

When 2 guests make a reservation at the same time and the reservation requires payment this can result in 2 bookings being assigned to the same table which means the restaurant is over booked. If there was support in checkout for "hold reservation...
7 days ago in Access Collins 0 Idea Received

Auto-anonymise employees after employment ends.

Could a setting be added to automatically tick the check box on the anonymising employee after 7 years when they have been marked as a leaver. We are currently sending leavers via an API and there is no endpoint for this that we can see.
14 days ago in Rotaready 0 Under Review

Labour costs to be real time

Our Business Sheet and POS Batch Reports both use the LABOURHOURS and LABOURCOST data fields. The Labour Hours populates in real time, if someone has clocked in at 11:00 and it's now 14:00, they will be contributing 3 hours to the Labour Hours tot...
8 days ago in Access EPoS 0 Under Review

Allow employees to select specific hours when booking absence on the app

Currently employees can only select Full Day, AM or PM when booking absences on the app. It would be beneficial if they could select specific hours as well, as not all absences requested require the full morning or full afternoon off.
about 1 month ago in Rotaready 0 Accepted to Backlog

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
about 1 month ago in Access Collins 0 Idea Received

Flagging ordered items if not linked to recipe/Dish

Hi It would be very helpful tool to have an order displaying a flag to say if the item is included in a dish or recipe. Chefs would then be more aware if the item is not included in the costings. When the order gores for approval , this flag too s...
9 days ago in Procure Wizard 0 Idea Received

Timed batch reports

enable batch reports to be automatically run in the background - eg: at the end of breakfast, lunch and dinner so they can see takings and sales etc for each period (as places can get busy and people forget to run them!)
19 days ago in Access EPoS 0 Idea Received

Ability to restrict media sales depending on PLUs sold

It would be great if we were able to make certain media sales dependant on the items we sell. We have some vouchers for specific items (for example free burger and pint). This could perhaps work in the same way as adjustments and adjustments group...
19 days ago in Access EPoS 0 Idea Received