Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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All ideas

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For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
7 months ago in Access Collins 2 Accepted to Backlog

Allow employees to select specific hours when booking absence on the app

Currently employees can only select Full Day, AM or PM when booking absences on the app. It would be beneficial if they could select specific hours as well, as not all absences requested require the full morning or full afternoon off.
about 1 month ago in Rotaready 0 Accepted to Backlog

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
about 1 month ago in Access Collins 0 Idea Received

MP Scan - PO number & Total value auto population

When using MP scan, the Search process askes you to enter a PO number in the system for matching purposes. You then select the PO to match against which then populates site details, Mini market, Department and more. The process then repeats the en...
8 days ago in Procure Wizard 0 Idea Received

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
8 days ago in Access Collins 0 Idea Received

Timed batch reports

enable batch reports to be automatically run in the background - eg: at the end of breakfast, lunch and dinner so they can see takings and sales etc for each period (as places can get busy and people forget to run them!)
15 days ago in Access EPoS 0 Idea Received

Ability to restrict media sales depending on PLUs sold

It would be great if we were able to make certain media sales dependant on the items we sell. We have some vouchers for specific items (for example free burger and pint). This could perhaps work in the same way as adjustments and adjustments group...
15 days ago in Access EPoS 0 Idea Received

Property Number (Pub Company Site Reference)

Hi As we are starting to drill down on the data, would it be possible to have our companies site reference number in the reporting so that we can easily do look ups to our own pub lists?
9 days ago in CPL Learning 0 Idea Received

Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
about 1 month ago in Access Collins 0 Idea Received

Booking date to be included in the pre-order instruction email

Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
about 1 month ago in Access Collins 0 Idea Received