Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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All ideas

Showing 753 of 753

Airship x Access EPOS Integration

We are looking for an integration between Airship (CRM company) and Access EPOS so we can get our data from one system to the other. At the moment any data around our guests purchasing habits and basket analysis cannot be used by marketing as this...
2 months ago in Access EPoS 0 Under Review

Shut Same Day Bookings - Autoconfirm Only

The 'shut same day bookings' option is really helpful, but we need to be able to have this rule just for autoconfirm bookings. Our bookings team are in constant communication with the GMs, and the GMs print the run sheet at a specific time each da...
8 months ago in Access Collins 0 Idea Received

Add a buffer option across different booking types

The customer would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 ...
8 months ago in Access Collins 0 Under Review

Be able to generate reports that pull xAPI data and analytics

We're creating courses using the xAPI format and xAPI courses track various endpoints of data and analytics that are surfaced on CPL's side - we would like the ability to create reports or view this data ourselves at will, not having to request it...
4 months ago in CPL Learning 0 Idea Received

Table Plan integration between EPOS and Collins

Two way integration between EPOS Table Plans and Collins Tables/areas so any updates are reflected across both platforms. Teams currently have to manage across both platforms where the EPOS Table Reservations Interface is in use for any table edits.
8 months ago in Access EPoS 0 Under Review

The ability to cut off packages in a selected time frame

Currently, packages can only be cut off in X amount of days before the booking date. With the ability to cut off in hours before the booking date, users will have greater control over package cut offs.
4 months ago in Access Collins 0 Idea Received

Availability of Maintain historic orders on Analytics

Currently, when Analytics data is reloaded due to any issues, any orders older than 12 months are removed. It would be beneficial to have an option to keep historical order data from Access Maintain available in Analytics, even after a reload. Thi...
28 days ago in Access Maintain 0 Idea Received

Enable ability to apply condiments lists per location when PLU details are centralised

Problem When PLU Details are centralised - All Condiments List Keyboards are going off the "Master" Location. If the property has two or more locations with different keyboards, you cannot set a condiment list per PLU per location. Workaround The ...
28 days ago in Access EPoS 0 Idea Received

15 Minute Timescale on some reports

We need to see sales more granularly, every 1/4 of an hour rather than a whole hour. This is so we can predict our rota'ing and breaks more accurately.
28 days ago in Access EPoS 0 Idea Received

Merge Callouts

Having the ability to merge multiple callouts of the same type at the same location so that rather than generating two sets of callout charges it combines notes and images to make one call out. For example, our business sites are vast, and multipl...
28 days ago in Access Maintain 0 Idea Received