Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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All ideas

Showing 758 of 758

Gift Card number issues

A gift card can be entered in many different ways. i.e. manual, MSR. If a gift card is entered incorrectly or a customer is querying a gift card usage then we need additional checks and information. Suggest we make the following optional: enforce ...
about 20 hours ago in Access EPoS 0 Idea Received

multiple sites on epos dashboard

Roll up the the sites on the dashboard so area managers etc get and area overview
about 22 hours ago in Access EPoS 0 Idea Received

Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
25 days ago in Access Collins 2 Accepted to Backlog

Do not allow to batch orders when account export settings do not match

Example: Order A is excluded, order B is not excluded or exported, Order C is already exported. System should not allow to proceed and generate helpful message. If changing account export status for one of the batched orders, all other batched ord...
19 days ago in Procure Wizard 0 Idea Received

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
4 months ago in Access Collins 1 Under Review

Consolidate individual payments from a group booking, into one single bank transfer when all have ordered.

When a group booking is made, with pre orders being paid for individually, eg a hen party each payment arrives in our bank separately. It would help our accounts team if there as an option to send the pre ordered revenue in one total payment, once...
4 days ago in Access Collins 0 Idea Received

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
25 days ago in Access Collins 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
about 1 month ago in Access Collins 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 1 month ago in Access Collins 0 Idea Received

Collins Widget to Reflect Custom Dates

When you create a Tonic event e.g. https://www.designmynight.com/london/bars/shoreditch/hijingo/hijingo-y2k-bingo-1 but don't use the ticketing aspect, you put in custom dates but it doesn't speak to the Collins widget that shows there and it allo...
25 days ago in Access Tonic 0 Idea Received