Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

Showing 676 of 676

Revert back to the 24 hour time format for non-USA venues

Please revert to the superior time format rather than using the inferior AM/PM one in non-USA regions. Especially when the rollout has been inconsistent.
about 16 hours ago in Access Collins 1 Idea Received

Close Areas - Admin message to display on the diary

When closing tables or specific areas, on the Admin message for the reason why it is closed, that message should be made visible on the greyed out tables. Example: table 5 should be blocked off every Tuesday from 7pm for a Quiz master - so Quiz Ma...
about 17 hours ago in Access Collins 0 Idea Received

Manual Order Number entry

Can we have a prompt to set the Order Number manually at the POS per Order. Ths will help us control the Takeaway orders in a certain wite where they are manually giving out ordernumbers for Eat in and Takeaway. This should then fire through to AL...
about 14 hours ago in Access EPoS 0 Idea Received

Improve User Details Page in Admin Tool

Problem: The User Details Page in the Admin Tool could benefit from a UI/UX review to improve clarity and prevent unintended manual changes to system-managed data. Currently, there is no clear distinction between USER (central CPL account), MULTIU...
about 15 hours ago in CPL Learning 0 Idea Received

Job description notes to show on reports

The 'free text' description of jobs raised by branches should be included on excel downloads. Engineer completion notes are included on some, but to find out what the job was originally raised for you have to go through jobs one by one.
1 day ago in Access Maintain 0 Idea Received

Ability To Report Collins Conversions Natively In Tonic Ticket Admin

Stonegate have asked for Tonic to show more visibility on Collins conversions if connected to a Collins widget and not a ticketing widget. Or to drive a better solution to be able to find these conversions easily to see if 'tickets' converted. Exa...
3 days ago in Access Tonic 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
7 days ago in Access Collins 0 Idea Received

Yellow Box payment wording

Can we update the wording in yellow. It is causing confusion with card auths as guests receive a message from us saying that we wont take money but then your message contradict this. Your template says 'payment' every time we request a card author...
5 days ago in Access Collins 0 Idea Received

Accurately Cost menus

We spend a lot of time creating menus to say what products we want from what supplier so we can see what our GP is for a menu item. We say what supplier we want as the quality may be better or delivery etc irregardless of price. We spend time doin...
3 days ago in Procure Wizard 0 Idea Received

Be able to drag bookings on the diary page to move time or allocate multiple tables

Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
15 days ago in Access Collins 0 Idea Received